Pricing built for Main Street

Pricing is a product decision, and it says what you believe. Ours says this: a neighborhood business should be able to run serious, beautiful loyalty for less than the cost of a daily coffee habit — and should never be punished for the program working. Today we're publishing our pricing in full, along with the reasoning behind it.

Three plans, one rule

LoyaltyChips comes in three plans: Starter at $29 a month, Growth at $49, and Pro at $99. Pay annually and you get two months free — $290, $490, and $990 a year. The tiers scale with the depth of the toolset, not with your success.

That's the one rule that governs everything: unlimited customers and unlimited taps on every tier. There are no per-order fees, no per-member fees, and no meter that starts running when your regulars actually show up. Whether your chips get tapped forty times a month or four thousand, the bill is the bill. A loyalty program exists to increase visits; charging you for each one would put us on the wrong side of your success.

Hardware priced like hardware

The physical side is just as plain. Kits are one-time purchases: the Starter kit at $199, the Growth kit at $399, and the Premium Metal kit at $899 for businesses that want the heaviest version of the object. When you need more, the Expansion kit is $149 and a 50-chip Refill pack is $79. You buy what your counter needs, once, and the software keeps every piece working.

There's no markup hiding in the subscription to pay off “free” hardware, and no contract binding the two together. The chips are yours the day they arrive.

The 30-day trial, and why we ask for a card

Every plan starts with a 30-day trial — long enough to get a kit on the counter, hand out real chips, and watch actual customers tap through a full reward cycle. We do ask for a card up front, and we'd rather be straightforward about why: it keeps trials serious, and it means we build for businesses genuinely deciding rather than for a signup number. If it isn't working, cancel inside the window and pay nothing.

What the market charges

It's fair to ask how this compares. Without naming names, the market splits into two familiar shapes. On one side are the tablet-based loyalty systems sold to counters and quick-service restaurants — typically $279 to $400 a month, usually on a contract, often with hardware you're leasing rather than owning. They're capable systems, but they're priced like enterprise software and committed like a car loan.

On the other side are the loyalty add-ons built for e-commerce platforms, which look inexpensive until you read the meter: monthly order caps, with overage pricing or forced upgrades when your store grows. The better your month, the bigger your bill — pricing that leans against the very thing the tool is supposed to produce.

We set out to occupy the space between: software priced in the double digits, hardware you own outright, and no meter anywhere in the building. Twenty-nine dollars a month with unlimited taps isn't a promotional rate; it's the model.

A promise, in one paragraph

Month-to-month by default. Cancel anytime, and export your full customer list on the way out — it was always yours. And if you pause, your chips never brick: they fall back to a neutral page and light up again the moment you return. We price like we expect to earn next month, every month.

Plans and kits are live today at loyaltychips.com.